Nationwide QuickBooks Accounting Software Services Announced by Exact Accounting Services, Inc.
Atlanta, GA (PRWeb) February 20, 2007 -- Exact Accounting Services, Inc. announces the nationwide roll out of its QuickBooks accounting software services through the Internet for small businesses who are using or planning to use QuickBooks.
Until recently, Exact Accounting QuickBooks Specialists were limited to servicing their clients on site in Atlanta. On site services were not a time and cost effective way to help clients. As word got out about Exact Accounting’s services, people started calling from all over the US asking for help.
Trying to solve accounting problems over the phone without seeing what the user had on their screen was a nightmare. "It was like playing charades. We thought there has to be a better way,” said Steven Cohen, President of Exact Accounting Services. Enter the Internet. “Through the use of high-speed Internet connections and technology, it is now possible to bridge the gap between user and QuickBooks Specialists via remote access screen sharing.”
As long as the user has a high speed Internet connection and phone, clients can receive help even if they are on a mountain top in Utah, out in the middle of nowhere or working from their home during a major blizzard in upstate New York; it doesn't matter.
Users can now talk to a QuickBooks Specialist on the phone and work together with them in their QuickBooks, all in real time via remote access screen sharing. It’s like having someone on-site helping them with their accounting software needs. Communication snafus are virtually eliminated.
If a user wants their QuickBooks setup, all they need to do is pop the QuickBooks CD in the CD-ROM drive and the QuickBooks Specialist does the rest. Clients love remote access because they are getting personalized service without ever having to leave their office or having someone come in. This allows for major flexibility on scheduling and convenience for receiving help.
Remote access screen sharing also allows clients who are struggling with their accounting software to have their books cleaned and balanced. The Specialist can make corrections to the Chart of Accounts and help troubleshoot bank accounts that do not reconcile and financial reports that are out of whack, just to name a few. All done remotely through the Internet.
One-on-one training is another hot button issue. Most entrepreneurs cannot take time out of their busy schedule to attend classes. With remote access screen sharing, they can learn only what they need to learn on their own system in 2 to 3 hours at a time of their choosing, that's a major savings advantage of both time and money.
It’s also not uncommon for support calls to be reduced from 30 minutes to 5 minutes when remote access screen sharing is involved. “When you can not only talk to clients, but also see their screen, it makes all the difference in the world,” Cohen said.
About Exact Accounting Services, Inc.
With more than 20 years of accounting experience, the professionals at Exact Accounting specialize in helping small business owners with their accounting software, including setups, clean ups, training, support and consulting services. All QuickBooks services are delivered through the Internet by QuickBooks Specialists in all 50 states.
Contact:
Steven Cohen, President
Exact Accounting Services, Inc.
Phone: 1-877-846-3840
www.ExactAccounting.com
http://Blog.ExactAccounting.com
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